Term and Conditions
Our goal is to produce high quality apparel with designs you submit on our web site at the best possible price. If the apparel we ship to you is flawed, or if the decoration is materially different from what you created in the design studio, we will replace the affected merchandise. We ask that you notify Cre8ivEmbroidery within 14 days before returning any goods to ensure that your return is handled accurately.
There is a onetime fee for digitizing. If you cancel your order after your logo or design was digitized, you are still responsible for the $50.00 set-up fee. Once your logo or design is digitized, we will keep it on file for future use and the set-up fee is not required.
Most orders are processed within 5 to 7 business days, however peak / holiday seasons processing can take up to 10 business days. The shipping time is applied after an order has been processed. If selecting Next Day Air does not mean that an order will be received on the following day of placing the order, but on the following day of the order's completion. For rush orders, please call 866-902-4295 for details and adjusted pricing.
All of the artwork or designs you see on Cre8ivEmbroidery.com are either owned or licensed and may not be reproduced in any manner.
Cre8ivEmbroidery has the right to reject any order containing material that we consider to be libelous, defamatory, obscene, profane, portraying irresponsible use of alcohol or other substances, advocating persecution based on gender, age, race, disability or national origin, containing explicit sexual content or is otherwise inappropriate.
You agree to not use our web site to create any material that is unlawful or otherwise objectionable, or that infringes on the copyright of a third party.
Right to use Copyrights and Trademarks
Cre8ivEmbroidery assumes all of our customers have the rights for usage on all logos, designs, pictures or photos submitted to us. We will not assume responsibility in any trademark or copyright infringement dispute. By purchasing from us the customer agrees to assume any liability resulting from actions or demands brought against us for trademark or copyright infringement. We will digitize your image or logo (turn into stitches) as submitted to us, please send the image/logo exactly the way you would like it stitched. Your item(s) will not be scheduled for production until final approval is submitted.
Responsibility for Infringement:
I desire to engage Cre8ivEmbroidery to perform certain services from time to time involving the digitizing of logos, pattern and/or designs for me so that the Designs may be embroidered and or printed by me. Cre8ivEmbroidery desires to perform the services requested by me. Accordingly, I and Cre8ivEmbroidery agree as follows:
1. I represent and warrant to Cre8ivEmbroidery that the services performed for me by Cre8ivEmbroidery will not cause Cre8ivEmbroidery to infringe the copyright, patent, trademarks or other rights of third parties.
2. I understand that I am solely responsible for obtaining all required clearances and permissions for the use, reproduction and distribution of the Designs, which are the subject matter of the services performed by Cre8ivEmbroidery for me.
3. I understand that I accept all responsibility of third party's right based on any of the services performed Cre8ivEmbroidery for me.
4. I shall indemnify and hold Cre8ivEmbroidery harmless against all claims, damages, and liabilities arising from the infringement of any copyright, patent, trademarks or proprietary right of third parties resulting from the services performed for me by Cre8ivEmbroidery.
5. All digitized images created by Cre8ivEmbroidery can or will be used by in promotional material including advertising, magazines articles and website unless otherwise requested in writing.